Showing posts with label survey. Show all posts
Showing posts with label survey. Show all posts

Saturday, 31 October 2009

HardWaterStainsTips Survey Results 2009

Well the results are in and we have gained some valuable feedback from the 2009 Email Survey. We feel we are more able to provide the information and content that is going to be most helpful to you and your family in dealing with hard water in your home.

I'm glad to see that most people like the design of our emails as the vast majority have told us that they like the way they look...we'll keep them as they are then!



Most people would like their email delivered from us to be about once every two weeks...no problem!



47% would like to learn more about water softeners and filters...



Many people would like to learn more about useful products that will help them deal with hard water...we can do that!



We got some valuable feedback about the kind of problems that our community has when dealing with hard water - hard water stains around the shower seem to be the biggest problem.



Our subscribers want more interactive content - especially videos!



I'd like to say a big thank you once again to everyone for the great feedback we received, and the comments from our community on how we can improve things here at HardWaterStainsTips. We'll start working on ways to provide you with the information you've told us will help you the most, and keep you posted on the new developments that will be happening!

If you have any other comments that you'd like to make, please feel free to make a comment below.

Sunday, 18 October 2009

Thanks for Your Brilliant Response!

Just a quick post to say a big thank you for the amazing response we got back from the recent Email Survey 2009!

We've got some great feedback that is being analysed by our Customer Care Team here at HardWaterStainsTips, which will help us to help you even more to deal with the frustration of hard water in your home.

Rest assured that the actions we take as a result of the survey will help you to combat the issues that are causing the most problems for you. We know what a pain coping with hard water is, and we are determined to help as many people eliminate the effects of it as possible.

Once again, thanks for your help - I'll get back to you soon with the results!

Image Source: interfolio.com

Wednesday, 7 January 2009

Product Questionnaire Results

This post is to thank everyone once again for their time and effort in filling out the product questionnaire we sent out towards the end of last year!

We were overwelmed by the number of responses we received and have just finished sorting through and analysing the data. I really appreciate your help and look forward in the future to providing people in our community with more great products that are truly effective at combating hard water stains and limescale. See below for the results of the survey...

Most Helpful Products Wanted To Control Hard Water:
  • Test Kit 21%
  • Downloadable Ebook 26%
  • Electronic / Magnetic Conditioner 26%
  • Softening Balls for Laundry 9%
  • Shower Filters 4%
  • Toilet Descaler 13%
Most Important Features The Products Must Have:
  • Natural 17%
  • Low cost 19%
  • Effective 28%
  • Easy to Use 19%
  • Environmentally Friendly 17%
From the results, the most useful products people think would most help them learn about and eliminate their hard water are test kits, a downloadable ebook (we already provide this - get the ebook guide here) and an electronic/magnetic conditioning device - which actually softens the water to prevent hard water stains from forming in the first place! The products also have to be effective, low cost and easy-to use.

I can definetly understand why people would like all of these products and I am excited about providing an amazing, easy-to-use solution that takes all the hassle out of trying to find and decide on the best product to eliminate hard water for you and your family.

I carn't say much more for now as it's still being developed and tweaked - but I will keep everybody in our community posted on the latest developments on our blog! Speak to you all soon!